• Supports the development and implementation of the vision and strategy for the Communications team in conjunction with the Senior Manager, ensuring alignment with business objectives, division priorities, and enterprise priorities
• Oversees daily operations in collaboration with the Senior Manager, including identifying opportunities for increased efficiency and responsiveness of existing operations
• Operationalizes and tracks the success of strategies set in alignment with the Senior Manager, particularly across Change Management and Risk Management Communications
• Protects brand and manages reputation risk though crisis strategy and communications
• Oversee internal and external response to crisis situations via crisis strategy and communications to protect the brand and limit reputation risk exposure
• Amplifies brand externally with thought leadership and media appearances for top executives
• Inspires colleagues with communications on brand mission
• Oversees, plans, edits and/or writes content for a variety of internal or external mediums (i.e., speeches, announcements, executive communications, internal news articles, thought leadership content, etc. as aligned with sub-groups)
• Develops strategies and communications plans that align to business goals
• Leads, coaches, and retains a strong team of communicators
• Oversees all aspects of the employee lifecycle (hiring, coaching, performance management and development, offboarding) as aligned with subgroups
• Serves as primary point of contact for certain executives, media/press outlets, and/or infoLink NEWS, as aligned with sub-groups
• All other appropriate duties as required
• Participates in hiring, counseling, termination, coaching on performance and development, and may recommend pay actions

Must-Have*

• Bachelor's Degree or equivalent
• 8 years of relevant experience in Journalism, editing, AP Style, business background a plus
• 8 years of experience in speech writing, public relations or social media platforms
• 5 years of management experience

Skills and Knowledge

• Visionary storyteller, messaging leader, driver of strategic business objectives
• Team management/ strategy and direction
• Strong ability to motivate, collaborate and inspire team members
• Expert ability to coach team members through difficult challenges and identify strengths and opportunities
• Ability to anticipate and remove obstacles to team success
• Trusted advisor to senior executives
• Polished presentation skills, expert ability to interface and build trust with executives and provide feedback when needed
• Expert writing skills, expert editing skills
• Ability to manage multiple competing priorities
• Master's degrees in English, Journalism, Public Relations or related communications field pre
• Finance/banking background preferred
• Journalism, editing, AP Style, business background a plus
• Excellent writing and copy-editing skills required
• Must be able to provide high attention to detail
• Knowledge and proficiency in social media channels (Facebook, Twitter, LinkedIn, etc.)
• Must possess an interpersonal style that enables effective relationships with peers and senior executives in the execution of job responsibilities
• Strong background in corporate communications, business writing, media relations and digital communications
• Must be capable of working well independently and in teams